TERMS AND CONDITIONS
If applicable, your total session fee is to be paid in full, and these Terms and Conditions must be signed and submitted within five business days to secure your appointment. Your session fee payment is non-refundable if your booking is cancelled by you.
If you are booking on a gift voucher or prize, a $50 holding fee is required, and these Terms and Conditions must be signed and submitted within five business days to secure your appointment. This holding fee is non-refundable for cancellations, however, will be refunded or credited toward your order at the reveal and purchasing appointment.
Any offers or specials are for up to two dogs from the same household. Additional dogs can be added to the session booking for a fee of $50 per additional dog.
2. CANCELLATION POLICY
Cancellations for photo sessions or purchasing appointments more than 48 hours from your appointment cannot be refunded but can be rescheduled. Cancellations within 48 hours of your appointment cannot be refunded or rescheduled, and a new session fee is required to reschedule in these cases for a new appointment. Due to the studio booking schedule, if you are 15 minutes late or more for your appointment, I will have to reschedule your appointment to a later date/time.
3. FARM WORK HEALTH AND SAFETY
- Any behavioural issues must be disclosed prior to booking.
- Please only bring the dog/s booked into your session as per the questionnaire. If you wish to add additional animals after booking, please check if the studio has availability for this before your appointment.
- Should your dog/s come into season, or suffer from any illness or infectious disease, please advise asap, and I will need to reschedule your session.
- When you arrive on the farm, please ensure your dog is leashed and secured.
- The farm is a non-smoking (including vaping) property.
- All dog excrement must be picked up and disposed of by the family of the dog.
- Vaccinations/titer tests, tick and flea treatments must be up to date.
- Please also ensure you check yourself and dog/s' thoroughly after the session for ticks.
- A copy of your dog/s' current vaccination/titer test certificate/s must be emailed to email@example.com within 7 days of booking confirmation. The session cannot go ahead without this documentation.
4. FILMING AND PHOTOGRAPHY BY VISITORS
To avoid disruption during the photography session, other photography, including video, by family/friends is not permitted without approval by the photographer.
6. THE DESIGN AND PURCHASING APPOINTMENT
One Design and Purchasing Appointment is allocated per photo session, and this is your only buying opportunity. This needs to be scheduled within two weeks of your photo session to utilise any applicable artwork credit issued.
All decision-makers must attend both the photography session and purchasing appointment to claim the full value of the voucher.
This session will take approximately one hour. Any applicable artwork credit is forfeited for any orders not placed in the purchasing appointment.
Should a second purchase appointment be required, a fee of $195 per hour (min 1 hr) applies. It is the client's responsibility to ensure any other financial decision-makers are made aware of the product list and pricing prior to the Purchasing Appointment.
Payment Options at your Purchase Appointment are:
a) Pay in full (Amex, Visa, MasterCard)
b) Interest-Free Payment Plan with Payright
c) A lay-by agreement
Order cancellations need to be made in writing within 72 hours of order (prior to manufacture/printing); however, editing fees of $25 per image are applied. Outside of 72 hours, all payments will be forfeited, and editing fees of $25 per image are applied.
Images will be archived 30 days after your purchase appointment and a fee of $195 will be required to retrieve them after this time. If an additional purchase of $1,000 or more is made, the retrieval fee will be credited against the order. The unordered archived images will be purged 12 months after the photo session. Purchased images will be retained in the archive for safekeeping.
7. IMAGE USE AND COPYRIGHT
By completing this form and confirming your session, you give the Studio the unrestricted right and permission to copyright and use, re-use, publish and republish the photographic portraits taken, through any and all media known for illustration, art, and promotion or advertising. You also relinquish any right to examine or approve the completed product or advertising copy or printed matter which may be used.
Images may not be used by clients for competitions, commercial marketing purposes, or as reference material for artworks. If images are shared on social media they must not be altered in any way, must not have logos removed (if applicable), and must be credited to Jo Lyons Photography in all instances.
The Photographer shall be held harmless for any and all injury to you, your dog or other pets and your property during the course of the photography session and the immediately surrounding events.
If the Photographer is unable to perform the session due to the dog/pet’s disposition, condition, or circumstances listed within this contract, the Client shall be allowed to reschedule at the Studio's discretion. The Studio shall attempt to resolve any circumstances not to exceed fifteen (15) minutes in length. Rescheduling shall occur within a reasonable time in the same calendar year as the original session.
10. FAILURE TO PERFORM
If the Photographer is unable to perform this agreement due to illness, or emergency or causes beyond her control, the Studio and Client shall make every attempt to reschedule the session. If a reschedule is unable to be agreed upon, the Studio shall return the retainer to the Client and shall have no further liability. Further, if the Studio is unable to deliver photographic materials due to technological malfunctions, including but not limited to camera and processing, or otherwise lost or damaged without fault of the Photographer, liability shall be limited to returning any retainer paid.